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There is a new update available for Quicken 2012. It's now up to Release R7 or more precisely 21.1.7.18.

I encountered the same problem updating that I documented in my mini review a while back. This time I was offered the update when opening Q but before typing in my password. It just hung and never downloaded or installed the update. When I clicked on the Q icon to restart the program and I was told quicken was already running, however a quick check in the task manager didn't show it. The error message said to reboot if I kept receiving the same message so that is what I did.

After rebooting I opened Q and checked to confirm the update had failed. I then went to this site,
http://quicken.intuit.com/support/help/patching/quicken-2012...

downloaded the 36MB file, saved it to my desktop and then ran it from there. I did temporarily disable my anti-virus before running the update as suggested and it completed without further incident.

Is it a bug, an annoyance or some other setting causing the problem? Who knows, maybe all three but it is easily overcome by manually installing updates.

HTH my fellow Q users,
Kurt
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Thanks for the post Kurt. May be I will just save the agony and do the manual update.
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I had a similar experience, but I was doing something else on the computer and just let the update wait and wait and it finally finished. It may be that the developers forgot the screen telling us that the download/update was running so it runs in the background. I say it was 3 - 5 minutes.

BB
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Thats what it looks like BB. I opened Quicken earlier this evening and it said something about update available. I was aware of Kurtv's post and thought I will just cancel and update manually. Curiosity got the better of me and I clicked OK instead of CANCEL. Well the task manager didnt show Quicken running and it just looked like nothing was happening. OH ! -OH !! I did notice that my wireless connection was working a decent level of the bandwidth so there was still some hope. After what seemed like forever, it completed !! The updated applied. It looks like the engineers forgot about the update status bar !!
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I had a similar experience, but I was doing something else on the computer and just let the update wait and wait and it finally finished. It may be that the developers forgot the screen telling us that the download/update was running so it runs in the background. I say it was 3 - 5 minutes.

BB


I waited over ten minutes this time before deciding to reboot. It took less than one minute to download the update after Googling "Quicken 2012 manual updates" and maybe 1-2 more to manually install it and start using the program.

I'm glad it worked (eventually) for you.

Kurt
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