2gifts wrote: Really, it just tracks mileage and nothing else.

I went through this with my Ford - it just seems that Honda is stricter and more detailed. We will work out a system.

Doesn't the trust have provisions for changing the trustee to someone who manages it better than the current trustee? It seems to me that if you are saying 'whichever bank currently holds the trust' then there must be a way for the trust administrator to change, so DW may want to look into that if she is not getting adequate performance and customer service. However, inadequate customer service does not mean they are inadequate because they don't give in to her requests, so she needs to have a better reason than that.

Lots of examples could be provided to demonstrate that this goes way beyond denied requests. Most importantly it is about DW being turned into an account # with very large full service broker type fees and investment decisions being made without knowledge of her maritial status, kids or no kids, employment, need or no need for medical care and so on. She did consult a lawyer and was advised that she could not transfer it without legal action that risked pretty much the entire value of the trust.

Please understand that DW feels she is battling the trust so that either a) the value does not dwindle away do to poor management or b) the value does reache something like 1 million but she is in the very akward postion of still being alive and not being able to pass any money along to kids or grand-kids. It is an emotionaly difficult thing for DW to wrap her thinking around when for many years she was told he could be used for the kids college and retirement.

thanks
SoccerDad