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Stocks D / Disney
|Subject: Well, here's one way to treat a shareholder||Date: 7/15/2001 4:39 PM|
|Author: AliceKottmyer||Number: 14635 of 50061|
So I walked up to Guest Relations at Disneyland Paris on Saturday. Since it was a national holiday (Bastille Day), my annual pass wasn't good for the day. So I was going to buy a one-day pass with a cast member discount.
The CM behind the counter, Timothy, asked me if I had a Silver Pass. I told him that only Store management team members get Silver Passes, and I handed him my cast ID card and told him I'd just take the CM discount. He typed some information into a computer; then he reminded me that I was a member of the EuroDisney Shareholders Club (open to shareholders who own a certain number of shares). I asked him how he knew that. He pointed to the computer screen. He asked me if I had my Club card with me, because the discount was more advantageous than a discount for a Disney Store CM. That was my first surprise.
After I bought my Park ticket, he asked me if I would like to "come in for breakfast." Intrigued, I said, "Sure." He directed me inside to a charming little room, decorated in a Old World decor, with photographs of Walt Disney all over the walls, Disney music piped in from the ceiling, with a coffee/cappuccino machine, free sodas and all the croissants I could pig out on. By that time, it was raining outside like a sonofagun, and I was grateful to be somewhere so warm and cozy. Turns out, that this is a perk for those in the Shareholder Club, that I didn't know about.
Timothy said, "When you are ready to go into the Park, that door over there opens already inside the Park. You do not have to go through the turnstile; we have already swiped your ticket. In the meantime, you can stay here until it stops raining, make yourself at home, and let me know if there is anything else you need."
I felt like flippin' royalty. All I could say was, "Je vous remercie. C'est tres gentil. I can't believe you guys do this."
He honestly looked confused. "Well, you are a shareholder, n'est-ce pas? You make this all possible. The Company is grateful to you."
I damn near fainted.
Just passing it on, FWIW.
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