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URL:  http://boards.fool.com/customer-service-16367043.aspx

Subject:  customer service Date:  12/31/2001  9:32 AM
Author:  lizariel Number:  64 of 83

Is anyone out there? I've been using foliofn for over a year, and love the freedom and control! But... one of my stocks split (split date 12/28). I have called 3 times; been met with abrupt (if not irritated answers) amounting to "you'll get your shares when we get our shares". Do they think we're divvying up the split from a robbery? It's 3 days after the split; the price has been split adjusted; and I'm down about $1000.

Now I've vented. After Enron, anything odd makes me real nervous. Folio's customer service has been outstanding 'til now. Anyone have any comment/kind advice?
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