The Motley Fool Discussion Boards

Previous Page

Investing/Strategies / Basic Folio Investing


Subject:  customer service Date:  12/31/2001  9:32 AM
Author:  lizariel Number:  64 of 84

Is anyone out there? I've been using foliofn for over a year, and love the freedom and control! But... one of my stocks split (split date 12/28). I have called 3 times; been met with abrupt (if not irritated answers) amounting to "you'll get your shares when we get our shares". Do they think we're divvying up the split from a robbery? It's 3 days after the split; the price has been split adjusted; and I'm down about $1000.

Now I've vented. After Enron, anything odd makes me real nervous. Folio's customer service has been outstanding 'til now. Anyone have any comment/kind advice?
Copyright 1996-2018 trademark and the "Fool" logo is a trademark of The Motley Fool, Inc. Contact Us