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Computers, Phones & Internet / Help with this STUPID computer!


Subject:  HWTSC FAQ Date:  1/9/2002  10:14 PM
Author:  XMFDawn Number:  20601 of 195318

Welcome to the Help with this STUPID computer! FAQ! As always, this is a work in progress. If you find links need to be updated, added, or deleted please post a response to this post. If there are areas that you think need to be addressed, please post a response to this post.

In addition to the main page, I've added three sections. The first section consists of general information. The second section covers viruses, spam and computer safety. The third section is more advanced and covers things like dual boot system, home networking, building your own computer.

I recommend that everyone read through all three sections to become familiar with what is where. You don't have to check all the links, but it is helpful to know where to find stuff. Also, you will really impress the computer gurus on the board if you mention that you read the FAQ prior to posting -- especially if the question is not answered in the FAQ!

What is this board?
This board was designed to help people with computer related problems and questions. All OS flavors are welcome, but keep in mind that the majority of the posters use Windows machines.

I have a problem. What do you need to know to help me?
First, we'll need a major credit card with a high line of available credit. Just kidding, cash will be fine ….. Or you can pick up a snazzy FOOL ballcap:

Seriously, your first post should include the following:
--System information including operating system, processor, RAM, networked or stand-alone
--Browser information including version, plus ISP information (AOL, broadband or dial-up ISP) if it is an online question/problem
--Complete description of the problem. What happens, when it happens, what programs are running, any error messages
--Any recent changes to your system. (This includes hardware and software updates, new installations, etc.)

Anything I can do to trouble-shoot Windows problems on my own?
This is a good place to start:
And another:
Tips for searching MS Support (thread)
And here is one for Dells:
And one for Compaqs:
Not to leave HP out of the bunch

So I don't run Windows, but I still have a question, how can I get help?
You can still post here! Some people on this board use non-Windows computers or use several different OS. If we can't help you out, here are some other resources:

Fools of a Feather / Apple Users Group
Fools of a Feather / Linux Users Group

OK, how about software issues, can you help me out with that?
You can post your question to the board, or you might find one of these boards more helpful:

Managing Your Finances / Investing Software
The Information Desk / Spreadsheet Advice
Speaker's Corner/Computer Games
Speaker's Corner / FrontPage Forum
Speaker's Corner / Mastering Microsoft Money
Speaker's Corner / Mastering Quicken
Speaker's Corner / NAIC Accounting Software
Speaker's Corner / TC2000 Users

Hmmm, how about my website? Got a link for help with that?
Speaker's Corner / Webmaster's Corner

So, link-master, bet you don't have anything to help me out with my Palm.
Speaker's Corner / Palms, PDAs & Handheld Computing

I give up! You must have a link for everything!

Section 1 – General Information

Section 2 – Viruses, Spam, and Computer Safety

Section 3 – Advanced Issues

Computer FAQ Ver 2
Updated 1/9/02

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