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Personal Finances / Credit Cards and Consumer Debt
|Subject: Waking up Equifax - How?||Date: 10/24/2002 3:51 PM|
|Author: Cptbutton||Number: 143709 of 309666|
Equifax is ignoring me.
Residents of Georgia like me are entitled to two free copies of our credit report a year. Transunion and Experian have complied with my requests after some prodding.
On 06Jun2002 I sent Equifax a request for a copy of my credit report by postal mail with documentation. I got no response of any kind.
On 18Aug2002 I sent them a letter asking why they hadn't responded. I got no response of any kind.
On 25Sep2002 I sent them a letter asking why they hadn't responded, certified mail, return receipt requested. After a week or so, I received the receipt back with a stamped signature and dated 27Sep2002. I have received no other response.
As of Monday that will be over a month since I know they got a letter, and almost 5 months since this all started.
Equifax has carefully set up their website and phone systems so that it is impossible to communicate with them in unless you have already got a copy of your credit report. And the "order by phone" section won't talk to me it says my SSN and/or street number is incorrect.
Lovely little "Catch-22" setup there.
I'll be damned if I'll pay them for what they are legally required to give me for free. Although I suspect that is what they want here.
What do I do now?
Sending more postal mail seems unlikely to do any good.
There is a Equifax building in Atlanta I see from the highway. While I could go there in person, I'd really not, I have trouble