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Subject:  Re: Bad Vanguard Experience Date:  1/13/2004  1:00 PM
Author:  reallyalldone Number:  38504 of 88538

No wonder Vanguard has low fees. They hire idiots.

I have had a few poor experiences with Vanguard over the past couple of years and am in the process of moving my accounts. I have had accounts there since around the mid-80s and the level of customer service has definitely eroded in the past couple of years.


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