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Subject:  Just one reason to love AMEX Date:  1/16/2008  7:47 PM
Author:  aounfest2007 Number:  266721 of 312161

So my bill was due around Christmastime, and with all the fuss and hubub I was a day late paying it. I got slapped with a $13.32 finance charge, which isn't a huge amount of money, but what kind of Fool would I be not to challenge it. I called AMEX today, and explained that the holidays were hectic, and I've been a good cardmember.
'No problem,' said Matt, my friendly AMEX representative, and removed the charge from my account.

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