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Subject:  Dead Dishwasher Date:  12/13/2012  12:18 AM
Author:  PolymerMom Number:  869534 of 902455

The silly thing is only 4 years old, but we've already replaced the computer and the diverter this year.

The real problem is the time it takes to get the error code(s). To put it into test/diagnostic mode one has to press several buttons in the appropriate sequence and wait through 22 minutes of exercising the various pieces and parts. Then it reports the error codes by blinking an LED multiple times. You get three chances to count the number of blinks, for two digit codes. The whole process takes about a half hour. (We do this ourselves, so we don't pay the repair guy to sit on the floor and count the blinks.)

This time, it didn't blink any error codes! But it still leaves about an inch of water in the bottom.

The repair guy replaced the switches (around $90 for the part), which didn't fix the problem. He says the next most likely thing to try is replacing the computer ($200+) - again!

According to Consumer Reports, after 4 years one should seriously think about replacing a broken dishwasher. So, we explored how soon we could get a new D/W from a local place that's gone mostly to internet ordering. They still has a showroom so we could eyeball the various models. Delivery and installation would cost an extra $99. Then he explained that it takes 7-10 business days to get the D/W in. Given the holidays, it could take longer. <We're having 10 people over for Christmas dinner.> That's a no go.

This evening we went to Sears. They said they could get the model we wanted in 2-3 days, so MDH was about ready to hand over the credit card when the salesman said there'd be a $250 charge for delivery and installation! The guy explained that we needed to have a Master Plumber involved to pull a permit. MDH said, "No way." We walked out of the store.

Tomorrow we'll look at Lowe's. The website claims to have the model we want in stock. He's seriously considering taking the thing home with us if it fits in the Jetta wagon and having #1 son help him install the thing himself.

At least it didn't die on Christmas Eve!

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