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URL:  http://boards.fool.com/one-trick-i-use-from-time-to-time-is-to-calmly-30511310.aspx

Subject:  Re: On second thought, 2828 - Small Cap Issue Date:  1/28/2013  4:05 PM
Author:  307wolverine Number:  668768 of 736595

One trick I use from time to time is to calmly state my position once again, offer to discuss it to work out an amicable resolution, and if I don't hear from them in 24 hours I'm turning it over to my attorney.

Never had it fail to get a return phone call ASAP.
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