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URL:  http://boards.fool.com/outsourcing-has-problems-30514949.aspx

Subject:  Outsourcing has problems Date:  1/30/2013  10:03 AM
Author:  telegraph Number:  669194 of 734645

'Wales, never heard of it:' What a Welsh BT customer was told as she spoke to a call centre worker in India

Read more: http://www.dailymail.co.uk/news/article-2270536/Wales-heard-...
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At least she didn't have to wait 2 hours in line listening to 'YOur call is important to us. Don't hang up. It will be ignored in the order of who tried to get an answer first. '



t.
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