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|Subject: Re: Hot Coffee||Date: 3/1/2013 12:45 PM|
|Author: rmhj||Number: 418715 of 454189|
700 incidents in ten years. McDonald's serves half billion cups a year. So roughly speaking, that's about one incident every ten million cups. You have a better chance of getting struck by lightning than burned by a cup of McDonald's coffee. If McDonald's coffee was really dangerously too hot, then people would be getting burned all the time. But they aren't.
700 incidents that they *know about*.
That's a fair number of incidents, given probable reporting rates.
Most likely, it doesn't get reported unless someone needs to go to the ER or worse. And what fraction of store owners report complaints to district, and on up the chain?
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