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Subject:  Re: Hot Coffee Date:  3/1/2013  5:31 PM
Author:  sykesix Number:  418749 of 507046

It seems more likely that the set the temperature our of blind allegiate to the snobbish principle of maximizing profits, becaues people complain about cold coffee and want it replaced. Providing it at 190F guarantees that if it sits for ten minutes, it's still hot. And that if a customer gets it at 190F, drive-thru customers are probably in Kansas by the time they figure out that the coffee is stale or bitter or weak or ... and it's not McD's problem any more. Customers will also probably tolerate bitter, lousy coffee better if it's at 190F because they can taste it so poorly when it's that hot.

Well, yes. Logically if McDonald's is getting complaints about cold coffee they would increase the temperature. That makes perfect sense to me.

I might also round up your estimate of incidents by another factor of ten. Even that might be low -- probably the large majority of people who burn themselves on coffee probably figure that it's their own problem.

I also think that people who burn themselves are the ones responsible :)
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