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Social Clubs / An Open Letter
|Subject: Re: An Open Letter||Date: 7/10/2013 5:46 PM|
|Author: ChiliChild||Number: 42646 of 46225|
My former dentist's office would send an appointment reminder via text message with the instruction to reply with a 'yes' or 'no.'
We got a notice in the mail that they were no longer accepting our insurance, so when the confirming text message arrived, I texted back 'no.'
The day of the appointment I got a phone call from a very snippy office person inquiring as to why I had not come to the appointment. When I explained the insurance issue and that I had replied 'no' to their text, she said, "We don't read those!"
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