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Social Clubs / An Open Letter


Subject:  Re: An Open Letter Date:  7/10/2013  5:46 PM
Author:  ChiliChild Number:  42646 of 46458

My former dentist's office would send an appointment reminder via text message with the instruction to reply with a 'yes' or 'no.'

We got a notice in the mail that they were no longer accepting our insurance, so when the confirming text message arrived, I texted back 'no.'

The day of the appointment I got a phone call from a very snippy office person inquiring as to why I had not come to the appointment. When I explained the insurance issue and that I had replied 'no' to their text, she said, "We don't read those!"


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