No. of Recommendations: 0

And SSN usually works in place of acct number. Just be prepared to answer a million questions to prove your identity.


It seems like they ask fewer questions when you call from your home phone and they can see it's your number in their caller ID system.

But what I can't understand is why they want you to key in your account number, and then when they get you on the phone, they ask you for it again.
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