Thinking of opening new account. Can you comment on customer service and trade execution ? thanks
I have used Fidelity for years. I have had no issues with either customer service or trade execution. I have called customer service on several occasions, for many different topics. They are very friendly on the phone and the most helpful I have ever encountered in the industry.I once worked as an Advisory and encountered many different companies, finding fidelity is really a great company.Now that I only manage my own money, they treat me like I have a Million Bucks and that alone makes me happy enough. They also don't charge me when I call and almost everything on their site is free to me.
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