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As a furnace repairman, I used to recommend that people by a furnace from Carrier or one of it's other brands. Carrier furnaces weren't better than other brands, but they are much the largest maker of furnaces. As a result, if some repairman can fix ANYTHING he can probably fix Carrier furnaces, because he sees them so often.

I doubt whether they will have a problem finding someone to service the burner. The house is in a Long Island suburb and the local oil company has been in business for over 50 years.
We bought a small house last year and replaced the gas furnace with one of the most popular brands. The first guy who gave us an estimate wanted to sell us a furnace that was too big for this tiny house. We went with Home Depot. They got the job done with the right sized furnace at a cost that was almost 50% lower than the first estimate.
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