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Author: RoseSmeller One star, 50 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 88781  
Subject: Automatic rebilling of membership Date: 1/31/2002 4:45 PM
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I haven't decided yet whether I'm willing to pay the $30, but one absolute showstopper for me will be the automatic rebilling of my credit card. (See the FAQ: http://www.fool.com/landing/pb/pb_land_b.htm?#18? )

Although I occasionally use my credit card over the internet, I don't like it and would prefer to just send you a check. But even if I talked myself into it for this, the idea that if I give you my card number you're going to keep it on file for 2 years and then charge it again is appalling!

Two weeks notice via email before billing my card is not adequate at all. I often travel and don't check email for a month or more. Besides, if I lose interest in the Fool, I should be able to just let my membership die. I shouldn't have to keep you informed of my intentions or risk having unexpected charges showing up somewhere down the road.

And I hate the idea that my credit card number will be sitting in your computer for any longer than necessary to process the transaction. Do you think that you are unhackable? What if you end up bankrupt or sold?

I understand that automatic rebilling may be necessary for monthly memberships, but please offer the charter sign-ups as a one time purchase. If you refuse to take checks, at least delete the credit information after the purchase is complete, and when the membership expires ASK if I want to renew and how I want to pay.


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