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Author: pauleckler Big funky green star, 20000 posts Top Favorite Fools Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 190336  
Subject: AVG 2013 Free system restart repeatedly Date: 11/14/2012 10:55 PM
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This is on Win Vista 32 bit Home Premium SP2.

AVG help forum offers these suggestions--

AVG Forums users reported AVG requesting restart repeatedly after completing the AVG update process. This issue is likely caused by certain update files could not been renamed for some reason.
Please proceed as follows to rectify the situation:
1. Navigate to the following folder (some files and folders are hidden by default operating system configuration):
C:\ProgramData\avg2012\cfg\
…or (if using Windows XP):
C:\Documents and Settings\All Users\Application Data\avg2012\cfg\
2. Verify that the updatecomps.cfg.prepare file is present in this folder.
3. Delete the updatecomps.cfg file.
4. Rename the updatecomps.cfg.prepare to updatecomps.cfg.
If the issue is not rectified or if the updatecomps.cfg.prepare file is not present, please run AVG repair installation using the most recent installation package. More information on repairing the AVG installation using a newly downloaded installation package can be found in one of the following FAQ articles, procedure variant 2:

c:\ProgramData\avg2013\cfg\ is present, but when I try to delete or rename it it tells me I need "permission." I presume I need administrative rights.

How do I get them?
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Author: grouse100 Big gold star, 5000 posts Feste Award Nominee! Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 182544 of 190336
Subject: Re: AVG 2013 Free system restart repeatedly Date: 11/14/2012 11:01 PM
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Remove AVG totally via add/remove and then load MSE (Microsoft Security Essentials)

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Author: TwoCybers Big gold star, 5000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: 182545 of 190336
Subject: Re: AVG 2013 Free system restart repeatedly Date: 11/15/2012 7:49 AM
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Googling "administrative rights vista" yielded the following as the first hit

http://www.tech-forums.net/forums/f128/admin-rights-vista-wi...

Method #2, as the linked article says is the way to go.

In my view an easier and faster option is remove and re-install AVG. Clearly something is wrong and while the suggestion may solve the problem, it may not. Additionally other issues may exist.

AFAK, all AV programs have two removal methods. You want the one for use in those circumstances where Windows Add/Remove programs does not work.

This link has both methods
http://www.avg.com/ww-en/faq.num-4416

You want to download the AVG removal tool. This is a script that goes to the location of all the AVG installed components and deletes them individually.

Once you run the downloaded program, download a fresh copy of AVG and re-install it.

All that said, I prefer and recommend MSE. It works just fine and since it is produced by MSFT, in my estimation it is less likely to have issues with the OS.

Gordon
Atlanta

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