No. of Recommendations: 0
But as long as they fixed the charge the first time, and are working to put in a fix, and continue to refund the charges until the fix is implemented, this falls into the category of 'they made a mistake and are working to fix it' rather than the category of 'working to destroy their reputation.' Sure, it's annoying, but, again, not unexpected.

It is just the most recent "mistake". The continual game of changing fees is getting old. Constant monitoring is required, because of "mistakes". I am tired of the repeated mistakes, and am in the process of changing banks.

I have lost count of the number of times that people have been warned on this forum that debit cards having 'the same protections' as credit cards is only at the choice of the bank, and not by the protection of law that credit cards get. Just expected behavior from every bank, IMO.

We know, but the general population doesn't. BofA was the only bank that was specifically named as refusing to cover fraudulent debit card losses. Whether or not they were isn't the issue, they were the one specifically named.
Print the post  


UGC Disclosure Notice Regarding Credit Card Posts
Community board discussions about credit cards are not provided or commissioned by banks who may have advertising relationships with The Motley Fool. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.