But as long as they fixed the charge the first time, and are working to put in a fix, and continue to refund the charges until the fix is implemented, this falls into the category of 'they made a mistake and are working to fix it' rather than the category of 'working to destroy their reputation.' Sure, it's annoying, but, again, not unexpected. It is just the most recent "mistake". The continual game of changing fees is getting old. Constant monitoring is required, because of "mistakes". I am tired of the repeated mistakes, and am in the process of changing banks. I have lost count of the number of times that people have been warned on this forum that debit cards having 'the same protections' as credit cards is only at the choice of the bank, and not by the protection of law that credit cards get. Just expected behavior from every bank, IMO. We know, but the general population doesn't. BofA was the only bank that was specifically named as refusing to cover fraudulent debit card losses. Whether or not they were isn't the issue, they were the one specifically named.