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But even the course tutor has admitted to feeling helpless in the face of the fact that comments from customers define us as just the best business ever. Yet we can't make enough for basic survival (and my accountant confirms that I've got the tightest grip on the overheads that he's come across). The tutor has also admitted that we seem to have tried just about every marketing method known to small businesses without success - or at least we've been successful in the sense that we've had the publicity on TV & radio and many of our customers have a sort of second unpaid job in recommending us to others, but in the end we are being defeated by the lack of footfall in the shop.

Lynn,
Is it time to move to a better location?
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