No. of Recommendations: 16
Call you local primary doctor's office and see if they have any problems with timely payments or with insurance companies rejecting claim for service because of coding issues, etc. Then imagine that same industry turning its full experience for delaying payments and complicating the coding of procedures performed against one source. Think it through and don't start drinking the KoolAid now.

Ummmm....I think there's a little KoolAid in the above line of reasoning.

The New York Times has a flowchart showing where the breakdowns in the website occurred and why:

Most of those breakdowns have nothing to do with private insurers (much less coding) - they're errors in the front-end (getting information from customers) and in the back-end processing and crosschecking that data among federal servers. The only part that has anything to do with the private insurers is the last step where coverage is actually granted - and all the errors right now are on the output side from the website, not the insurer side.

There's no way that this particular snafu is the fault of private insurers. This is entirely on the people who designed and built the website.

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