I have been using a Chase Visa since 1988 when they charged $45/year annual fee. In the last few years I noticed that the new Chase CC's are offered with NO annual fee. So I called the customer service to have the fee removed permanently. They agreed to do so on a per year basis, not permanently. This means I have to go through this every year.Does anyone else have this problem with Chase? I find them very inflexible and seriously considersing cancelling the account.
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