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Author: lizariel Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 83  
Subject: customer service Date: 12/31/2001 9:32 AM
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Is anyone out there? I've been using foliofn for over a year, and love the freedom and control! But... one of my stocks split (split date 12/28). I have called 3 times; been met with abrupt (if not irritated answers) amounting to "you'll get your shares when we get our shares". Do they think we're divvying up the split from a robbery? It's 3 days after the split; the price has been split adjusted; and I'm down about $1000.

Now I've vented. After Enron, anything odd makes me real nervous. Folio's customer service has been outstanding 'til now. Anyone have any comment/kind advice?
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