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Author: messerb One star, 50 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 75375  
Subject: Re: Advice Sought Regarding Discount Broker for Date: 12/29/1999 11:34 AM
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DigbyRC said:My criteria in rough order of importance are:-

1) Zero IRA set up fee
2) Zero IRA annual maintenance fee
3) Automatice Sweep account facility for uninvested funds
4) Ability to trade stocks on NASDAQ & NYSE
5) Ability to trade mutual funds
6) Low cost trading fees
7) Reasonably responsive customer service. On hold less than 10 minutes. Email replies within 24 hours is my definition of reasonable.
8) Good reputation in the online trading world.

Right now my general impression (rather than the result of a rigourously analytical comparison) is that Waterhouse is one good match.

Agree ? Disagree ? Any Others ?


I agree. We use Waterhouse and we've been pleased. Your Critieria #1 - #6 are right on with Waterhouse. Though, on very heavy trading days, you may be a challenged to get to a live customer service rep in under 10 minutes. (I've been on hold as long as 25 minutes.)

The thing that keeps us extremely happy with Waterhouse is their willingness to honor the $12 WebBroker rate if you have to call in your trade every now and then. This holds true as long as most of your trades are online. I've called in to make a trade when the site was down. I've even called in when getting to my computer just wasn't convenient -- and they honored the $12 fee when I asked them to.

Fool on!
messerb

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