Message Font: Serif | Sans-Serif
UnThreaded | Threaded | Whole Thread (10) | Ignore Thread Prev | Next
Author: CryingofLot49 Big funky green star, 20000 posts Feste Award Nominee! Old School Fool CAPS All Star Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 41355  
Subject: Do not use ETrade bank Date: 7/23/2010 11:25 AM
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Recommendations: 73
In short, someone hacked into their system, stole my ATM card # and Pin # [which are in my possession, have never left my wallet and never been shared], cleared out my bank acc't in a few hours in a city thousands of miles away with dozens of *obviously* fraudulent ATM/POS transactions -- and their response is it'll take us up to 90 days to see if we can get your money back, and we may not do so anyway.

I worked in the banking system for years. I've had accounts at PNC, Chase, Chemical, BoNY, First Union, Wachovia, BofA. This is by far the worst customer service [I spoke to 3 people at ET, including a manager] and fraud prevention I have seen.

I highly, highly recommend you move all of your assets from their custody immediately. If something goes wrong there and you need your money, you're completely screwed. Tell everyone you know.
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Print the post  
UnThreaded | Threaded | Whole Thread (10) | Ignore Thread Prev | Next


Foolanthropy 2015!
Fistula Foundation: A World of Good!
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Post of the Day:
Saul's Investing Discussions

Gilead Sciences CC Thoughts
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.