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Any Dyson owners out there who can explain to me how to open the Triggerhead/Brush Bar to clean the brush out?

1 - If you're looking at the Triggerhead head on (with "Dyson" right in front of you) the picture for cleaning shows moving the left side from "locked' to "unlocked" - do I need a tool for this (like a screwdriver) or does it just mean tilting the head to the "unlocked" icon?

2 - The next picture shows taking the cap off on the right-hand side - however I can't get it to budge (if I'm just tilting the left side to the "unlocked" position and not using a tool) and it seems if I try to hard it will break the plastic.
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We always need to use a quarter or a screwdriver to move that thing.
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