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No. of Recommendations: 33
Focusing on your refund or balance due is like looking at the change you get at a checkout register. You buy $33 of stuff and hand the cashier a $20 and conclude they're overcharging you. But buy the same stuff, hand the cashier a $100 bill and you're happy because the cashier hands you some change.

We really need to know what's in your shopping basket, not what change you're getting.
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