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I wonder if someone on this board has the following

I sent my payment to my CC company 7 days before the due date (as I usu
do) and this time I was told that the payment was late
and thus I was charged both late payment fee and a fat
financial charge. They agree that it is not my fault
but still want waive the charges. Is this a common
practice of CC companies or just this particular company?

Thanks for any insight on this matter.

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