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For what it is worth, I was curious and found some statistics about the airline performance.

Involuntary bumping, 1.01 per 100,000 passengers over all of 2006

Lost luggage, 8.93 per 1,000 passengers in December 2006(which is probably one of the busiest months)

In reading this I didn't see just how they counted passengers. I suspect that it may count every takeoff and landing, so if you made a round trip with a connecting flight each way, that might count as 4 "passengers".

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