UnThreaded | Threaded | Whole Thread (4) | Ignore Thread Prev Thread | Prev | Next | Next Thread
Author: FuskieFool Big funky green star, 20000 posts Top Favorite Fools Old School Fool Ticker Guide SC1 Red Winner of the 2010 Rule Breakers Challenge Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 308858  
Subject: Got the blues with Amex Blue Date: 1/2/2003 11:28 AM
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Recommendations: 0
I have had a blue card for about 2 years. I have made 2 mistakes on the card, one not realizing that the 6 month 0% interest had expired (actually paid off the card monthly except for that last month), and being 2 days late in November. I received a letter in December that they were lowering my rate to 7.99%. But my statement a week later said 17.99%. I called and the customer no-service said because I was late in November, it would be 12 MONTHS before I could get the lower rate again. I asked him that given my overall history and that the balance was routinely paid in full could they make an exception. He said no. I said I had other credit cards carrying rates as low as 6.99% and he said his hands were tied. I told him I would have to mothball the Blue card for 12 months and use one of my more customer-friendly cards until then. He said there is nothing he could do.

My reaction to that is BS. If Amex Blue really wanted me as a customer, they should have lowered the rate. Maybe not all the way to 7.99% but anything under 12% would be reasonable for a rewards card. The guy gave me a name and address of a bit bucket in FL for consumer complaints, but I was wondering if there was a more effective strategy for getting American Express to tow the line.

Foolishly yours,

David
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Print the post  
UnThreaded | Threaded | Whole Thread (4) | Ignore Thread Prev Thread | Prev | Next | Next Thread

Announcements

TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
Pencils of Promise - Back to School Drive
"Pencils of Promise works with communities across the globe to build schools and create programs that provide education opportunities for children."
Post of the Day:
Value Hounds

Considerable Headwinds for Profire Energy?
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and "#1 Media Company to Work For" (BusinessInsider 2011)! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.
Advertisement