(Granted, one of them is a freebie as it's happening pretty much everywhere and has been for decades.)If you're referring to rude clerks at the DMV, as I'm guessing you are, I have to say that I've had exceptionally good experiences at the one in the Thompson Center in downtown Chicago. The employees were as friendly and helpful and efficient as can be (I went in there this year worried about getting my driver's license renewed because of my vision problems, and they took really good care of me) and things moved along quickly and I didn't even have to spend too much time in the place. I was impressed!
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