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he says the radio and lights come on but nothing happens when he turns the key.

Could be anything from the switch to starter solenoid. Not enough info to suggest where. GB sounds like he has the best grip on it absent further information. I'd do the key wiggle, and if no joy, inspect the battery connections. From there I'd check for power to the starter when the switch is turned to start. If there is power, it's the starter motor or solenoid. If not, it's probably either the ignition switch or neutral safety switch (prevents starting in gear.)

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