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Hey John,

I see your point about NFLX, but it makes perfect sense. CAPS is "dynamic" and changes based on new information. When NFLX reported great numbers it shook the bears out like monkeys shaken out of a tree. Once they hiked their skirts and ran screaming, as they should, red thumbs vanished and the rating went up.

This seems to me that the software is dead on, but the humans behind it made a boo boo.


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