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Hi, I am still using them for several years and have not had any issues. I have their monthly plan and make purchases for several stocks. The price works for me. As for the basis, it has been correct for me. If there was a problem, I would send them an email and they would correct it for me. Example would be when I transferred a DRIP to them. The cost basis was incorrect as expected since they did not know what it was and I just sent them an email with what it should be and they fixed it.

If you are not using it, then I would suggest you transfer to another brokerage that suits you, perhaps Sharebuilder but check the FAQ for the cost of closing the account.

Best of luck

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