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Hi Robb,

I'm 100% in agreement with you. I have one other suggestion which goes a little farther than your "Simpler Math" - how about only charging interest on what the customer actually owes, rather than on the entire amount, even in one billing cycle? One time (the first and last time I did this!) I couldn't quite pay all of my credit balance and, because of their method of calculating interest, was charged $65 on only $300 that I owed for only 3 weeks! This is usury. It should be illegal to use the "average daily balance" method to charge someone interest on what they don't even owe! We need to complain, and complain loudly about this. Of course, being a Fool, I never charge more than I can pay off without being charged interest. But, I certainly don't like to be cheated as I was on that occasion when I messed up!
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