UnThreaded | Threaded | Whole Thread (60) | Ignore Thread Prev | Next
Author: goohsmom Big red star, 1000 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 128223  
Subject: Re: Surprise!! Water bill..... Date: 1/21/2003 5:53 AM
Post New | Post Reply | Reply Later | Create Poll . Report this Post | Recommend it!
Recommendations: 1
Hmm...thinking about this, I would have to make a slight change to what I said above. A "regular" shut-off letter would have to be sent (so that if someone did move and wanted to keep service [I did when we had to move but our house hadn't sold yet] they would have to be informed) and additionally a "current resident" letter should be sent. Since these letters are all auto-generated, and if they company only did this duplicate letter on the very last notice, then they really are only paying for paper and another stamp to get the extra copy going. Even if they only get a slight response from this duplicate lettering, I think it would still pay for itself 'cause it is in the company's benefit to have services being paid for and not have to go through the additional time/expense of re-establishing service

And if they sent this second notice on a postcard, so the recipient wasn't necessarily "opening" someone else's mail, so much the better if it was a new resident. As for trying to get the back balance from before the resident established service, some utilities make you bring your lease or closing statement in at establishment (I think most of them targeted apartment complexes with high turnover rates) and made that date the date of your beginning service, no matter when you had gone down to establish an account. That way, the utility isn't losing a couple of months of services.

Thanks for making me think, Jennifer

Pam
Post New | Post Reply | Reply Later | Create Poll . Report this Post | Recommend it!
Print the post  
UnThreaded | Threaded | Whole Thread (60) | Ignore Thread Prev | Next

Announcements

Disclaimer - Please Read
A message about professional advice.
Useful Resources
Our Home Center has all you need to make buying and owning a home a great experience. Get or refinance a mortgage and much more!
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and "#1 Media Company to Work For" (BusinessInsider 2011)! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.
Advertisement