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Author: XMFDawn Big gold star, 5000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 190580  
Subject: HWTSC FAQ Date: 1/9/2002 10:14 PM
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Welcome to the Help with this STUPID computer! FAQ! As always, this is a work in progress. If you find links need to be updated, added, or deleted please post a response to this post. If there are areas that you think need to be addressed, please post a response to this post.

In addition to the main page, I've added three sections. The first section consists of general information. The second section covers viruses, spam and computer safety. The third section is more advanced and covers things like dual boot system, home networking, building your own computer.

I recommend that everyone read through all three sections to become familiar with what is where. You don't have to check all the links, but it is helpful to know where to find stuff. Also, you will really impress the computer gurus on the board if you mention that you read the FAQ prior to posting -- especially if the question is not answered in the FAQ!

What is this board?
This board was designed to help people with computer related problems and questions. All OS flavors are welcome, but keep in mind that the majority of the posters use Windows machines.

I have a problem. What do you need to know to help me?
First, we'll need a major credit card with a high line of available credit. Just kidding, cash will be fine ….. Or you can pick up a snazzy FOOL ballcap:
http://www.foolmart.com/Shopping/Product_View.asp?PRODUCT_ID=ALL505&REF=CSBO03103

Seriously, your first post should include the following:
--System information including operating system, processor, RAM, networked or stand-alone
--Browser information including version, plus ISP information (AOL, broadband or dial-up ISP) if it is an online question/problem
--Complete description of the problem. What happens, when it happens, what programs are running, any error messages
--Any recent changes to your system. (This includes hardware and software updates, new installations, etc.)

Anything I can do to trouble-shoot Windows problems on my own?
This is a good place to start:
http://support.microsoft.com/directory/default.asp
And another:
http://www.microsoft.com/technet/
Tips for searching MS Support (thread)
http://boards.fool.com/Message.asp?mid=15272633
And here is one for Dells:
http://members.home.net/dtfaqs/faq.html
And one for Compaqs:
http://www.compaq.com/support/files/
Not to leave HP out of the bunch
http://www.SearchHP.com/p3

So I don't run Windows, but I still have a question, how can I get help?
You can still post here! Some people on this board use non-Windows computers or use several different OS. If we can't help you out, here are some other resources:

Fools of a Feather / Apple Users Group
http://boards.fool.com/Messages.asp?bid=112965
Fools of a Feather / Linux Users Group
http://boards.fool.com/Messages.asp?bid=112966

OK, how about software issues, can you help me out with that?
You can post your question to the board, or you might find one of these boards more helpful:

Managing Your Finances / Investing Software
http://boards.fool.com/Messages.asp?bid=100151
The Information Desk / Spreadsheet Advice
http://boards.fool.com/Messages.asp?bid=100002
Speaker's Corner/Computer Games
http://boards.fool.com/Messages.asp?bid=113106
Speaker's Corner / FrontPage Forum
http://boards.fool.com/Messages.asp?bid=113878
Speaker's Corner / Mastering Microsoft Money
http://boards.fool.com/Messages.asp?bid=112986
Speaker's Corner / Mastering Quicken
http://boards.fool.com/Messages.asp?bid=113641
Speaker's Corner / NAIC Accounting Software
http://boards.fool.com/Messages.asp?bid=113329
Speaker's Corner / TC2000 Users
http://boards.fool.com/Messages.asp?bid=113079

Hmmm, how about my website? Got a link for help with that?
Speaker's Corner / Webmaster's Corner
http://boards.fool.com/Messages.asp?bid=115200

So, link-master, bet you don't have anything to help me out with my Palm.
Speaker's Corner / Palms, PDAs & Handheld Computing
http://boards.fool.com/Messages.asp?bid=113105

I give up! You must have a link for everything!
http://www.howstuffworks.com/index.htm



Section 1 – General Information
http://boards.fool.com/Message.asp?mid=16432933


Section 2 – Viruses, Spam, and Computer Safety

http://boards.fool.com/Message.asp?mid=16432967

Section 3 – Advanced Issues

http://boards.fool.com/Message.asp?mid=16432990




Computer FAQ Ver 2
Updated 1/9/02
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