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I am a Siebel consultant, have been implementing Siebel since 1997. From a customer perspective it really leaves Oracle or SAP as options for full enterprise CRM. Salesforce and Microsoft just aren't there in terms of breadth of functionality.

Now, for companies that use SAP back office ERP, which are primariy product companies, they may make the jump to SAP CRM if they are not already there. But for all other companies, especially financial services, the only real option is now Oracle/Peoplesoft/Siebel. Lets just hope the execute the business and software consolidation with some competence. Siebel by far has the most robust software and customer base, so I suppose it makes sense to use it as a baseline for the new product. It will be interesting to see how this impacts the release of Siebel 8 and Nexus.

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