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I can recall only one instance in about 20 years of using travelers cheques, of a business not accepting one of my travelers cheques. Besides that, I have never had an incident with travelers cheques.

It wasn't Travelers Cheques, but I had a similar scenario with Bank of America i.e. "but I bank here/have an account here". It has been 14 or 15 years since I have been inside a BofA Bank or used one of their ATMs, ... they lost me as a customer that day (BofA has me as a CC customer, but I can guarantee they would have made a lot more money from me/my accounts as a bank member than a CC member)

I think Mr Walker needs to find himself a new bank/Credit Union.

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