I disagree that one comapany can either prove or disprove the GG theory. But I agree that SEBL was clearly not a Gorilla. What this does prove is that Oracle, the annointed gorilla of database software turned out to be a player in CRM as well. My guess is that this is part of a bigger game with players like SAP, but I do not follow the space closely enough to speak with authority.

I'd be interested in Mike Buckley's POV on this. He followed the front office game for years and is probably the best informed poster on SEBL I have ever read. Haven't seen him at the fool in a while. Mike?

MF