I don't know about their new buildings, but the new computer system is the pits. I worked for Grainger for almost 10 years and must say that it is a pretty solid company. I enjoyed working for them. But the person who made the decision to buy this system should be shot. I have had good experience with their stock and see them gaining as we speak, but it will take some time to recover completely. They need to win their customer's trust back. What used to take them an average of 30 - 40 seconds per order now takes upward of 2 minutes, so the delay has some customers fuming.
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