UnThreaded | Threaded | Whole Thread (8) | Ignore Thread Prev | Next
Author: hrse Big red star, 1000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 308881  
Subject: Re: Credit report lawsuit Date: 8/1/2013 4:51 PM
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Recommendations: 3
I don't know why Equifax refused to clean up her report. But I hope they put some controls and checks to make sure this never happens again.


I can't speak about Equifax, but I have first hand experience with some larger corporations and decision making.

Everything is about auto processing.

Chances are no one at Equifax ever bothered to read her replies, maybe there were not in white envelopes, maybe they paper she wrote on was a non standard size.

There are machines that can open mail, separate all the pages within it, and scan them into a machine. If she did something silly like hold the pages together with a paperclip then it could fall into an exception bin, and if that desk was not propperly staffed then her page might never get read and processed.

Corporations do this to save money.

Final punitive damages will be balanced against the risk of this happening again and if they are high enough Equifax just might hire a couple more people to staff that desk.

Mark
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Print the post  
UnThreaded | Threaded | Whole Thread (8) | Ignore Thread Prev | Next

Announcements

TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
Pencils of Promise - Back to School Drive
"Pencils of Promise works with communities across the globe to build schools and create programs that provide education opportunities for children."
Post of the Day:
Macro Economics

Russia Collapsing Again?
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and "#1 Media Company to Work For" (BusinessInsider 2011)! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.
Advertisement