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I had a type-o in my response. Instead of saying
'I understand that commitment letter is truly binding...'

I should have said:
'I understand that commitment letter is NOT truly binding...'

I think what has happened is that the buyer had to reset the clock when they went back to Chase. They are likely still in underwriting, I would assume.

Per the (now clarified) broker response:
'They have pre-approval and conditions' (whatever that means)--I assume it means the buyers have conditions to meet before Chase issues a commitment letter and starts us down the path toward closing
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