No. of Recommendations: 0
I have never had a phone call from Sprint regarding a late payment, and, yes, I have been late.
I have received a text message on my phone which reads "you have used over 80% of your allowable usage", but never a call.
(I requested a max usage $$ amount on my account for damage control in case anyone gets ahold of the phone - or the elf calls Guatemala while I am in the shower).
But never a phone call. I have also had great CS experiences with them.
Perhaps it's one of our experiences which is the anomaly.
peace & customer service
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