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Author: tconi Big gold star, 5000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 308643  
Subject: Re: Aargh! Sprint PCS rant + need advice Date: 7/10/2002 11:41 AM
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I have never had a phone call from Sprint regarding a late payment, and, yes, I have been late.
I have received a text message on my phone which reads "you have used over 80% of your allowable usage", but never a call.
(I requested a max usage $$ amount on my account for damage control in case anyone gets ahold of the phone - or the elf calls Guatemala while I am in the shower).
But never a phone call. I have also had great CS experiences with them.
Perhaps it's one of our experiences which is the anomaly.
peace & customer service
t
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