UnThreaded | Threaded | Whole Thread (6) | Ignore Thread Prev | Next
Author: tconi Big gold star, 5000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 309293  
Subject: Re: A Tale Of Two Hardware Stores Date: 1/10/2013 9:14 PM
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Recommendations: 16
I implied, without saying outright, that I would appreciate their reversing the charge, but they either didn't get or take the hint.

But you did NOT flat out ask to have the charge reversed?

I think that the ball is in your court on that one.
May I ask the gender of each of your CS Reps?
Because Men & Women perceive hints differently.

(Obligatory Anecdata)
As a woman, who lives with a man, I have learned that Hints Do Not Get Me What I Want
So If I WANT something done, i just ASK for it, directly - no games, no insinuation, no suggestions - Just A Direct Question.
I conduct business that way as well- if i want a refund or a discount, I flat out ask.

You could probably still call today and get that $25 removed from your bill.

peace & fees waived
Post New | Post Reply | Reply Later | Create Poll Report this Post | Recommend it!
Print the post  
UnThreaded | Threaded | Whole Thread (6) | Ignore Thread Prev | Next


TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
Kiddie Card Board
Should kids have their own credit card?
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Post of the Day:
Berkshire Hathaway

Taking Candy From Strangers
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.