I implied, without saying outright, that I would appreciate their reversing the charge, but they either didn't get or take the hint. But you did NOT flat out ask to have the charge reversed?I think that the ball is in your court on that one. May I ask the gender of each of your CS Reps?Because Men & Women perceive hints differently.(Obligatory Anecdata)As a woman, who lives with a man, I have learned that Hints Do Not Get Me What I WantSo If I WANT something done, i just ASK for it, directly - no games, no insinuation, no suggestions - Just A Direct Question.I conduct business that way as well- if i want a refund or a discount, I flat out ask.You could probably still call today and get that $25 removed from your bill.peace & fees waivedt
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