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Author: 38Packard Big red star, 1000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 10573  
Subject: Re: Are quicken's days numbered? Date: 2/16/2009 12:33 PM
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I know this is the Quicken board, but I have to chime in here about the TurboTax debacle this year. TurboTax is another Intuit product. This year, they decided that you could only prepare (1 or 2) returns, and then you would have to pay $10/return after that. This is not for eFiling, this is just to prepare and print a return! After a severe backlash from their user community, they recanted, and pulled the restriction. I generally prepare 5 - 6 returns / year for my close family members. This would have been a major problem for me.

I used to be on their automatic upgrade subscription, I cancelled it. I cannot imagine Intuit succeeding when they jerk their long term customers around like that.

BTW, super long term Quicken and TurboTax user > 10 years. I've given them my share of upgrade dollars, and have been a good customer. But they have left me with a pretty lousy taste in my mouth. I would never do an "on-line" only Quicken service.

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