I may be 2 for 2 on resolving issues before I get a response. Heh. We emailed them last night seeking a compromise that everyone can get some of what they want while accepting something they don't. We got a pretty positive response saying they'll try to put their preconceived notions aside and that we (us, not them) shouldn't have to compromise. Although we'll still offer to. We'll see how it goes next time we have a disagreement, but, things are moving in the right direction.