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I think getting buy-in from your employees is going to be harder than the actual work.

No doubt. I'm as adverse as anyone to layers of bureaucracy and unnecessary paper work and I know I would have resisted such attempts in the past. But I've watched countless times as we've wasted days or weeks of effort reproducing stuff that would have been much simpler if designs were properly documented to begin with.

I agree that I'll have to do it in small steps. It would be impossible for us to stop what we're doing altogether and change things completely. But we're about to start up a new project that doesn't have a lot of historical baggage with it so it will be a good opportunity to "do things right" from the beginning. Now if I only knew what "right" meant.

I found the book Engineering Documentation Control Handbook and it looks like it covers the subjects I'm interested in:

From the description I learned that some of the terms I've been grasping for are Engineering Documentation Control and Product Lifecycle Management. Knowing those terms should help me find other resources.

Thanks for the "Good to Great" recommendation. I'll put it on my list.

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